FAQ

How long does delivery take?

Orders arrive in 5–10 working days with tracked delivery. You'll get a tracking number by email when your order ships.

How much is delivery?

Free on orders of £25 or more, £2.99 under £25. We deliver to the UK only.

Will it arrive before Christmas?

Order by 8 December for delivery before Christmas.

Can I return something?

Yes. You have 14 days from delivery to return items unused and in their original packaging for a full refund. Faulty items are replaced or refunded free of charge. See Delivery & Returns.

Will it work with my setup?

Each product page lists what it works with. Our lights and gear are USB-powered, so they plug into your PC, monitor, console or any USB plug. Not sure? Ask us on the contact page.

Do you have discount codes?

Use WELCOME10 for 10% off your first order, or SETUP15 for 15% off when you buy 3 or more items.

My order arrived damaged or isn't working

Sorry about that. Send us a photo through the contact page within 30 days and we'll replace it or refund you.